How Do Campsite Smart Meters Work?

They are the same as a domestic energy meter. You can choose how much electricity you need for your individual tent, caravan or motorhome according to the time of the year.
You will receive a non-refundable credit of £3 per night when checking in. If you subsequently purchase more electricity than you use, the balance will be refunded when you check-out.

Why a Smart Meter?

The energy crisis has affected us all and it is no different for businesses. Smart meters show us how much energy we are using. This helps us to decide how to use that energy and how much we need to buy.

How Much Will it Cost?

Top-ups or additional purchases are currently charged at £0.28 per unit (Kilowatt Hour). We reserve the right to adjust our price in line with the energy market. The park is prohibited, by law, from reselling electricity for more than our purchase price.

For your guidance, one unit or kilowatt hour, is equivalent to what a 1Kw heater would consume over a one hour period.

Your £3 credit per night is worth 10.7 Kilowatt hours. This means you could use a 1Kw heater for 10.7 hours daily, completely free.

How Does the Smart Meter Work?

Each party will be given a smartcard, loaded with £3 credit for each night booked, when checking in.

When you arrive on your pitch, swipe the card across the smart meter panel on the hook-up bollard. This transfers your credit to the meter.

Top-ups can be purchased from reception during opening hours: 9am – 4pm, seven days a week.

Please return your smartcard to reception at departure time. Unused credit will be refunded.

What if the amount of Credit is Close to Running out at Night?

If you should run low on credit, the smart meter emits a low audible warning.

Press the ‘Emergency’ button on the smart meter which will provide £1 in credit to last until reception opens.

Charging Electric Vehicles

You can now charge an electric car from the service bollard on your touring pitch. Individual vehicles have different charging characteristics so we strongly advise guests to periodically check the credit remaining on the smart meter during charging.

For additional questions about our smart meters, please call our reception team: 01904 728697

or complete our Enquiry Form

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York Naburn Lock Caravan Park